Zoom anticipating continued growth prospects amid growing hybrid working model adoption rates

Zoom is anticipated to remain relevant even after the pandemic gets normalized and when people start returning to the offices, according to one executive from the company.

Zoom anticipating continued growth prospects amid growing hybrid working model adoption rates
Zoom

Zoom is anticipated to remain relevant even after the pandemic gets normalized and when people start returning to the offices, according to one executive from the company. More organizations have started adopting a hybrid working model, wherein employees would have to work from both office as well as their homes per week. The executive believes that post-pandemic businesses are anticipated to go through 3 shifts and he thinks that the businesses have started investing in them owing to their spurring growth rates and growing relevance.

First of all, the companies have started thinking about creating inclusive, collaboration and hybrid-working models for their staff. Employees have been demanding flexible work arrangements even since the pandemic started to normalize and want to enjoy the ability of working frictionless. Second shift includes companies that have started reimagining their customer engagement experiences for added convenience. Even if it’s retail experience, the customers have risen their expectations of feeding live in the store and communicate with the store person and make a purchase accordingly.

The third biggest shift from the company is that they have native companies that have been working on developing innovative SaaS platforms for generating services reaching out to a new group of consumers, especially in those areas like education and healthcare. Millions have started utilizing the Zoom technology over the past few years for keeping the school and office work up to the norms. However, the growth has registered a slump as people have started returning to office and school in person. Zoom registered a revenue increase of about 35% from 2020 in the quarter ending Oct. 31, but down from the 54% growth registered back in the quarter. However, the executive remains optimistic for people to move to a hybrid work setting and continually looking for a flexibility in the working environment and how they communicate.